Privacy Policy

Welcome to https://onlineportal.education(“Website”) and Online Portal mobile application for Android and iOS operating systems (“Application”), a cloud-based ERP product available for educational organizations on a subscription basis and can be accessed through the web and the mobile applications (Website and Mobile App are hereinafter collectively referred to as “Platform”) owned and managed by EduwebDatamaintenance Private Limited and its affiliates (“Company”).

Your visit and use of the Platform for accessing and managing the ERP products (“Services”) are subject to this privacy, security, and cookies policy (“Privacy Policy”) and other terms and conditions of the Platform. This Privacy Policy ensures our firm commitment to your privacy vis-à-vis the protection of your information.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

In this Privacy Policy "we", "our" and "us" refers to the Company, and "you", "your" and/or “Users” refers to the user of the Platform. Our Platform is for teachers and students.

You must be 18 years of age or older to visit or use the Website and/or Application in any manner. If you are under the age of 18, you should review this Privacy Policy with your parent or legal guardian to make sure that you and your parent or legal guardian understand and agree to it and further if required, you shall perform or undertake such activities which will entitle you to enter into a legally binding agreement with the Company. If you are availing the Services on behalf of a legal entity as an admin user (“Admin User”), you represent and warrant that you have the actual authority to agree to the terms and conditions of this agreement on behalf of such legal entity. By visiting this Website and/or Application or accepting this Privacy Policy, you represent and warrant to the Company that you are 18 years of age or older, and that you have the right, authority, and capacity to use the Website and/or Application and agree to and abide by this Privacy Policy. You also represent and warrant to the Company that you will use this Privacy Policy in a manner consistent with any and all applicable laws and regulations.

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Data Protection Rules”) under the Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage, and transfer of information. The information collected from you could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information, and Associated Information (each as individually defined under the Data Protection Rules) shall collectively be referred to as “Information” or “Personal Information” or “Personal Data” in this Policy

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, rules made thereunder, and any other applicable statutes, as amended from time to time. This Privacy Policy does not require any physical, electronic, or digital signature.

Please read this Privacy Policy carefully. By using the Platform, you indicate, agree, and acknowledge that you understand, agree, and consent to this Privacy Policy and to the collection and use of information in accordance with this Privacy Policy.

Our Privacy Policy governs your use of the Services on the Platform and explains how we collect, safeguard and disclose information that results from your use of the Service. We reserve the right to amend and supplement to complete this Privacy Policy at any time. Whenever there is a change to our Privacy Policy, we post updates on our Website and/or Application. We encourage you to regularly review this Privacy Policy to get the latest updates to ensure you know and exercise the right to manage your Personal Information.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“Agreement”).

2. Definitions

Unless otherwise defined elsewhere in this Privacy Policy, the following terms shall have the meanings assigned to them as herein below for the purposes of this Privacy Policy:

“USAGE DATA” means information and data collected and captured as a result of the use of Service.

“COOKIES” mean small data files stored on your device (computer or mobile device).

“DATA CONTROLLER” means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

“DATA PROCESSORS” OR “SERVICE PROVIDERS” means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

3. Information Collection and Use

3.1 Collection of Data

In order to avail the Services on the Platform, account registration by the User is mandatory. You are required to provide various Personal Information at the time of registration. You are fully responsible for all activities that occur under your account. You specifically agree that the Company shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received through the Platform. By registering, you consent to provide information including Personal Data.

The Company respects the privacy of the Users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company are:

·         Information supplied by Users

·         Information automatically tracked while navigation

·         Inferred information through usage and log data

·         Information collected from any other sources (like third party providers or social media platforms)

In order to provide Services and to maintain and improve the Platform, we require certain information (including Personal Data), and when you express an interest in obtaining information about us or our products and Services, when you participate in activities on our Platform or otherwise contact us. Such Personal Data may be collected in various ways including during the course of your:

·         Registration as a User on the Platform, and/or registering for an event, promotion or a campaign and/or otherwise interact with us;

·         Availing Services offered on the Platform. Instances of such Services include but are not limited to, communicating with the Company customer service by phone, email or otherwise or posting user reviews in relation to Services/products available on the Platform;

·         Granting permission to share credentials of your online accounts maintain with third parties. We may receive Personal information about you from such third parties, including commercially available sources and business partners. If you access the Platform through a connect a service on the Platform, the information we collect may include your information available through such connected service.

In order to provide Services and to maintain and improve the Platform, we require you to grant certain access right to your phone or other system including but not limited to microphone, camera, location, storage, calendar etc.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Image, Video, all documents, mp3, mp4, etc. The information that we request will be retained by us and used as described in this privacy policy.

3.2 Types of Data Collected

We collect different types of information, including Personal Data, for various purposes to provide and improve our Service for you.

(1)               Personal Data

While using our Service, we may ask you to provide us with certain Personal Data i.e. personally identifiable information that can be used to contact or identify you. Personal Data may include, but is not limited to:

·         Email address

·         First name and last name

·         Phone number

·         Address, Country, State, Province, ZIP/Postal/Pin code, City

·         Other contact information

·         Gender and other demographics

·         Date of birth and age

·         Location Data

·         Cookies and Usage Data

·         Profile Image

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

(2)               Usage Data

We may also collect information that your browser sends whenever you visit our Platform and/or use the Service or when you access the Platform by or through any device (“Usage Data”).

This Usage Data may include information such as server log, your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, referring site/webpage, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Platform with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

(3)               Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

(4)               Tracking Cookies Data

We may use cookies, web beacons, and similar tracking technologies to track the activity on our Platform and we may hold certain information. We may use a web beacon (electronic images or also known as clear gifs) to recognize certain types of information on users’computers such as the time and date of a page view, users’ cookie number, and page description.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service

(5)               Other Data

We may also collect the following information and data: place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location, photograph, information regarding your transactions on the Platform, (including purchase history), your financial information such as bank account information or credit card or debit card or other payment instrument details and other data.

3.3 Purpose for Collection and Use of Data

All required information is Service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising) and for developing new services. Any Personal Data provided by you will not be considered as sensitive if it is freely available and/or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, Twitter etc

The Company uses the collected data for various purposes including as follows:

·         To create and maintain an online account with the Platform;

·         to maintain our Platform and enable you to avail of the Services;

·         to notify you about changes to our Service and to execute your request for the products and services;

·         to allow you to participate in interactive features of our Service when you choose to do so;

·         to enable the viewing of content in your interest;

·